FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Madison Square Garden.
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
4 Pennsylvania Plaza
New York, NY 10001, United States
Madison Square Garden
Madison Square Garden is the number 1 venue in the world sometimes hosting as many as three events a day. With all of these options the city that never sleeps has a constant inflow of entertainment. The most popular events that are offered are the New York Knicks of the NBA and the New York Rangers NHL teams. Based on the number of homes games that both of these teams offer and the level of play the are extremely popular. Also Madison Square Garden is the home of St. Johns Red Storm a New York City home favorite that plays in the Big East Conference. For many years the garden has also hosted the Big East Basketball Tournament which brings hoops fans from all over the country and even abroad. Madison Square Garden also pulls the biggest performers from the music industry and has hosted many historic concerts and if they are really hot acts there is no doubt they will sell out very quickly

While the box office will focus on concerts, other non-musical events will be hosted at the Garden, such as sporting events such as UFC fights and rodeo events, non-profit and charitable events, family entertainment shows, and events hosted by the city and people of New York. With all that Madison Square Garden has to offer what are you waiting for, because this venue has it all.

Garden-NY.com is not currently affiliated with any official website, box office, or supplier. We are an independently owned company that operates solely in the resale secondary ticket market. Prices on our sites tend to be above face value and can change quickly with demand. To order tickets for all Madison Square Garden New York events simply follow the steps online through the checkout.